Privacy Policy
This privacy policy explains how Alpenblick Media Academy collects, uses, and protects your personal information when you use our online platform and services. We are committed to ensuring the privacy and security of your data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the European Union's General Data Protection Regulation (GDPR), where applicable.
Information We Collect
We may collect various types of information when you interact with our site and services:
Personal Data: This includes information you voluntarily provide to us, such as when you register for a course, subscribe to a newsletter, fill out a form, or contact us. This data may include your name, email address, postal address, payment information (processed securely by third-party payment processors), and other details relevant to the services you use.
Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
How We Collect Information
We collect information through various methods:
Direct Interactions: You provide data when you interact with our site, such as signing up for courses, filling out contact forms, or communicating with us.
Automated Technologies or Interactions: As you navigate through our site, we may automatically collect Usage Data using cookies and other tracking technologies.
Third Parties: We may receive data from third parties, such as analytics providers or payment service providers.
How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our services, including course delivery and access to materials.
To manage your account and registration.
To process transactions and manage payments for courses and services.
To communicate with you about your account, courses, updates, and promotional offers (where you have consented).
To improve and personalize your experience on our site and enhance our service offerings.
To monitor usage and analyze trends to better understand how our services are used.
To detect, prevent, and address technical issues or security threats.
To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing
We process your personal data based on specific legal grounds:
Performance of a Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing access to a course you registered for).
Legal Obligation: Processing is necessary for compliance with a legal obligation that applies to us (e.g., retaining financial records).
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
Consent: We may process your data based on your clear consent for specific purposes (e.g., sending marketing communications). You have the right to withdraw consent at any time.
Sharing Your Information
We may share your information with third parties in limited circumstances:
Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
With Your Consent: We may share your information with your consent for specific purposes not otherwise covered by this policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below. We may require you to verify your identity before responding to such requests.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our site uses cookies to function effectively, improve user experience, and analyze site usage. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.
Links to Other Websites
Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this privacy policy, including relying on appropriate safeguards such as standard contractual clauses for transfers outside Switzerland or the European Economic Area.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Alpenblick Media Academy
10 Bleicherweg
Zurich, Canton of Zurich, 8001
Switzerland
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any updates.